The good people over at Dale Carnegie and MSW, conducted a large study of over 1500 employees to find out what steps employers can take to keep their staff engaged, happy, and productive. The results are displayed in this majorly useful infographic, delves into profit lost due to unengaged employees, what engaged employees look like, and what helps to keep employees engaged. While the data regarding profit lost, and who is engaged, is a must-read for HR pros, the information I am choosing to focus on is what an employer can do to keep their staff engaged. The infographic offers “5 Tips For Employee Engagement.” I’ve consolidated these tips, and gone into further detail regarding why they’re important and how they work.
1. Executive-level employees have to know what they want, and know how to explain it to their employees.
Having transparency in your business-plan, and company goals is important not only to help you achieve your dreams, but to help your employees get on board with your vision. If business goals are largely unknown to anyone who isn’t c-level at your organization, employees are likely to become disenfranchised and disengaged. From the very beginning, train employees with the knowledge of the companies 5 year plan, and they’re more likely to want to be a part of it. Reduce turnover by keeping employees in the know about big plans.
2. Open communication, and healthy work relationships.
Not only is it important to communicate openly with employees in order to keep them engaged, it’s important for them to feel free to communicate openly with their boss’ as well. Imagine feeling as if your ideas are not heard within the business, and your opinion is meaningless. Not a very good situation to foster employee engagement, is it? Be sure to make it known employees are free to express themselves, even if it is venting. Open office hours for senior executives, or better yet, just cultivate a work environment and culture where employees are free to express themselves, and they’re more likely to be engaged.
3. Let employees know their ideas make a difference, and impact the workplace.
Aside from just listening to employees ideas, if they are good ones, actually implement them. If an employees idea is implemented, and successful, give them credit. This empowers employees, and makes them feel much more a part of the team. Once employees are empowered, and feel that they are part of the team, the are inevitably much more engaged and productive at work. The only thing that gets in the way of senior-level employees listening to, and implementing employee ideas (if plausible) is ego. So put your ego aside, do what’s best for everyone at work, and employee engagement will follow.
The end word on employee engagement.
When you consider all of the factors mentioned to foster an engaged workplace, it becomes clear what it takes. Engaged employees, quite logically, feel that they are part of a winning team. In order to make a winning team, you have to have a good coach. Good leadership is essential for engaged and productive employees. So instead of implementing software to monitor employee productivity, have a clear vision for your business, work on relationships with employees and open communication and make sure to implement, and reward good employee ideas. The more I learn about employee engagement, the more I realize good leadership, just requires good common sense.